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At Spinko, we are deeply committed to promoting responsible gaming and ensuring a safe, enjoyable experience for all our players. We understand that for most, gambling is a form of entertainment. However, we also recognise that for a small percentage of individuals, it can become a problem. Our policy is designed to minimise the risks associated with gambling and to provide support for those who may be affected.

We operate under strict regulatory guidelines and continuously review our practices to meet the highest standards of player protection. This commitment is integrated into every aspect of Spinko, from our game design to our customer support interactions. We believe that a responsible approach benefits everyone, fostering a sustainable and trustworthy environment for online entertainment.

It is important to be aware of the signs that gambling may be transitioning from a recreational activity to a problem. Recognising these indicators early can be crucial for seeking help. Some common signs include:

• Spending more money or time on gambling than you can afford or intend to.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, trying to win back money you have lost.
• Gambling affecting your relationships, work, or other responsibilities.
• Feeling anxious, guilty, or depressed because of your gambling.
• Borrowing money or selling possessions to gamble.
• Repeated, unsuccessful attempts to cut down or stop gambling.

If you identify with several of these signs, or if friends and family express concern, it may be time to consider professional support. Spinko encourages open communication and provides tools to help manage your play.

Maintaining control over your gambling habits is key to ensuring it remains a fun and harmless activity. Here are some practical tips to help you stay in control:

• Gamble for entertainment, not as a way to make money. View gambling as a leisure activity, similar to going to the cinema or playing a sport.
• Set a budget and stick to it. Decide how much money you can afford to lose before you start playing and do not exceed that amount.
• Set a time limit. Decide how long you will play and stick to that decision, regardless of wins or losses.
• Never chase losses. Accept that losing is part of gambling and do not try to win back money you have lost by gambling more.
• Balance gambling with other activities. Ensure gambling does not become your sole source of entertainment.
• Do not gamble when you are stressed, upset, or under the influence. Emotional states can impair judgment.

Spinko provides various tools within your account settings to help you implement these strategies effectively.

We offer robust self-management tools to help you control your gambling expenditure. Within your Spinko account, you can set financial limits that apply over specific periods:

• Deposit Limits: Restrict the maximum amount of money you can deposit into your account over a daily, weekly, or monthly period. Once this limit is reached, you will not be able to deposit further funds until the period resets.
• Loss Limits: Define the maximum amount you are willing to lose over a daily, weekly, or monthly period. If your net losses (stakes minus winnings) reach this limit, you will be prevented from placing further bets until the period resets.
• Wager Limits: Control the total amount of money you can stake on games over a daily, weekly, or monthly period. Reaching this limit will prevent further wagers until the next period.

These limits can be adjusted at any time. Any request to increase a limit will typically take 24 hours to become effective, allowing for a cooling-off period. Requests to decrease a limit are usually applied instantly. These features are designed to provide you with greater control and peace of mind while playing at Spinko.

If you feel you need a short break from gambling, Spinko offers "Time-Out" or "Cool-Off" options. This feature allows you to temporarily suspend your account for a defined period, ranging from 24 hours to several weeks. During a Time-Out:

• You will not be able to log in to your Spinko account.
• You will not receive any promotional emails or marketing communications from us.
• Any pending bets will be settled, and winnings will be credited to your account, though you cannot withdraw them until the Time-Out ends.

This tool is ideal for taking a short break to reassess your gambling habits without committing to a longer self-exclusion. Your account will automatically reactivate once the chosen period concludes.

For individuals who feel they need a more significant break from gambling, Spinko provides comprehensive self-exclusion options. Self-exclusion allows you to block access to your account for an extended period, typically ranging from six months to five years, or even permanently. During a self-exclusion:

• Your Spinko account will be immediately closed, and you will be prevented from opening new accounts with us.
• We will take all reasonable steps to ensure you do not receive any marketing materials.
• Any remaining funds in your account will be returned to you, subject to our standard withdrawal procedures and terms.

Self-exclusion is a serious commitment and cannot be reversed once activated until the chosen period has fully elapsed. We recommend considering broader self-exclusion programmes that cover multiple operators if you feel this level of intervention is necessary. Our customer support team can provide guidance on initiating a self-exclusion and discuss available options.

Spinko is strictly committed to preventing underage gambling. Our services are not intended for, nor do we permit, anyone under the legal gambling age in their jurisdiction to open an account or participate in any gambling activities. We implement robust age verification procedures during the registration process to confirm the age of all new players. This may involve requesting documentation such as a passport or driving license.

We urge parents and guardians to take an active role in protecting minors. This includes:

• Keeping your Spinko account details and passwords confidential.
• Using parental control software to block access to gambling websites.
• Educating children about the risks associated with underage gambling.

Any account found to belong to an underage individual will be immediately closed, and any winnings forfeited. We take this responsibility very seriously and cooperate with relevant authorities to ensure compliance with age restrictions.

To help you monitor the time you spend gambling, Spinko offers "Reality Checks" or "Session Reminders". This feature allows you to set a notification that will pop up at predetermined intervals during your gaming session, for example, every 30 minutes or every hour. When the reminder appears, it will typically display:

• How long you have been playing during the current session.
• Your net winnings or losses for that session.
• An option to continue playing or to exit the game.

This interruption serves as a useful prompt to consider your play duration and decide if you wish to continue or take a break. You can customise the frequency of these reminders within your account settings, providing you with another layer of control over your gaming experience at Spinko.

If you are unsure whether your gambling habits are becoming problematic, taking a self-assessment can provide valuable insight. Many independent organisations offer confidential questionnaires designed to help you evaluate your behaviour. These assessments typically ask a series of questions about your gambling patterns, feelings, and the impact gambling has on your life. Answering honestly can help you understand if you are at risk or if professional help might be beneficial.

While Spinko does not host these self-assessment tools directly, we strongly encourage players to seek them out from reputable sources. Understanding your own relationship with gambling is the first step towards maintaining control and ensuring it remains a safe and enjoyable activity. If the results suggest a potential issue, please consider using our responsible gaming tools or seeking external support.

Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:

Innlend aðstoð: Ísland

• SÁS (Samtök áhugafólks um spilafíkn)
• Red Cross Helpline 1717 · Hjálparsími: 1717
• Sjálfsútilokun: Operator self-exclusion (no national register)

Alþjóðleg aðstoð (öll lönd)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)